Our team needs a Customer Service & Sales Administrative Assistant to manage daily client communications and coordinate sales service fulfilment. We need help to: • Triage incoming customer service and sales emails daily using a prioritisation matrix • Ensure invoice accuracy before sending to clients • Update Hubspot with the correct deal stage • Send invoices and follow up with clients for proof of payment • Follow up to confirm client satisfaction and that all deliverables have been received Required Expertise 1. At least one year working in a similar role, with proven ability to work collaboratively as part of a team 2. At least 3 years of experience in a corporate environment in an administrative role (Including 1 year of non-virtual experience) 3. Strong experience managing client-facing email communications and workflows 4. Ability to work under minimum supervision and meet deadlines 5. Experience with Hubspot is required Commitment • Commitment 10 to 25 hours a month. • This proposal should be for 10 hours on retainer (excl commissions and bonuses) • Please note that our payment is hourly plus commission. • Bonus payments also available. • Initial 3 month project, that is extendable based on performance Happy bidding! Chrissy