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Business Support Associate

Kuwait
Confidential

Published on www.monsterindia.com 18 May 2025

Job Summary
  • To conduct the initial checks of applications & borrower's eligibility through CRDB/CRM/ Cb-net for company listing/ credit policy before creating the application in LWF
  • To capture Personal Loan and Credit Card applications through LWF system
  • Application amendments as per Credit Reviewer comments
  • Scanning of documents, amendments in CRM and signature verification
  • Quality assurance calls to the customers before onboarding
  • Creation of UTD for all approved applications & CRDB notes
Key Accountabilities
  • Conduct the initial checks for PL / CC / Mortgage loan applications assigned and ensure the accuracy of data as well as the completeness of documents as per the laid down procedures & guidelines.
  • Verify customer's signatures by accessing Banqit system.
  • Scan the supporting documents and attach to the respective applications in the agreed sequence.
  • Responsible to run Credit Bureau Report (CBR) through LWF / QCB portal and attach to the application as PDF document.
  • Conduct initial checks of customer's financial details, Blacklist Status, alerts/notes by accessing CRDB/CRM
  • Responsible to capture initial comments / observations for next level review
  • Responsible to handle all re-work applications submitted by the business with documentary proof / justification
  • Achieve the daily / monthly target & handle extra volume assigned by the line manager
  • Provide regular feedback for application quality, system related issues and suggest improvements to team leader & line manager
  • Handle special tasks assigned by the line manager / unit head as & when required
  • Back-up for handling document scanning & card stock, whenever required
  • Ensure the strict implementation of policies, procedures, instructions & circulars related to PL, VL, CC & other retail products.
Required Experience
  • 2 – 4 years' relevant experience in Retail Banking
Education
  • Bachelor degree in Business/Finance or equivalent
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